Refund and Return Policy

Last updated: August 6, 2026

Thank you for shopping with rufroidv. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, we are happy to assist you according to the terms below.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.
• The item must be in the original packaging when applicable.
• You must provide proof of purchase or order information.

To start a return, please contact us at:

Email: info@rufroidv.shop

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error.

We recommend using a trackable shipping service when returning items. We are not responsible for items lost during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow several business days for your bank or credit card provider to complete the transaction.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

• Your order number
• Photos of the item and packaging
• A description of the issue

We will review the request and provide an appropriate solution.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Clearance or final sale items
• Gift cards
• Products damaged due to misuse or improper handling

Contact Us

If you have questions about our Refund and Return Policy, please contact:

rufroidv
Email: info@rufroidv.shop
Address: 1130 C Powell Rd, Samson, AL 36477, United States